Before you go and bash my list this my opinion based on 15 years experience and working directly with hundreds of clients and evaluating tons of packages.
- Saleslogix
- Salesforce.com
- NetSuite
- SugarCRM
- SplendidCRM
- mySAP
- MS Dynamics CRM
- SageCRM
- ZohoCRM
- vTiger
Just because I rated it #1 doesn’t mean its a fit for your business. Like accounting packages they all have their pros and cons. For example, if you run a retail store or car dealership, Saleslogix is not the best option for you. It doesn’t handle B2C type businesses very well. What you need to do in just about every case is talk to a consultant (like me!) and figure out the the best CRM option for your business.
Levar Berry's Blog 